Accessibility Statement
Last updated: [Date]
[Practice Name] is committed to making our website accessible to everyone, including people with disabilities. We want every visitor to be able to find information about our services and reach our office easily.
Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Conformance Status
Our website is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not yet fully meet the standard. We are actively working to identify and correct those areas.
What We've Done
Steps we've taken to improve accessibility include:
- Writing descriptive alternative text for images that convey information
- Maintaining color contrast that meets or exceeds the recommended ratios
- Ensuring the site can be navigated using a keyboard alone
- Using clear headings and page structure so screen readers can move through content logically
- Building layouts that adapt to different screen sizes and zoom levels
- Labeling form fields so their purpose is clear to assistive technology
- Avoiding content that flashes or moves automatically without a way to stop it
Known Limitations
Despite our efforts, some limitations remain. We're aware of the following and are working to address them:
- [Example: Some PDF documents, such as patient forms, are not fully tagged for screen readers. Accessible versions are available on request by calling our office.]
- [Example: Embedded maps and third-party scheduling tools are provided by outside vendors, and we have limited control over their accessibility. Please call us if you have trouble using them.]
- [Example: Older content published before [date] may not meet current standards. We are reviewing and updating it.]
If you run into a barrier that isn't listed here, we'd like to know about it.
Third-Party Content
Some features on our site are provided by third parties, including [appointment scheduling, insurance verification, maps, patient education videos]. We choose vendors with accessibility in mind but cannot guarantee their content meets the same standard. If a third-party tool prevents you from completing something, call our office and we'll help you directly.
Alternatives
We're happy to provide information in another format or help you by phone. If any part of our website is difficult for you to use, contact our office at [phone number] and a member of our team will assist you with scheduling, forms, insurance questions, or anything else you came here to do.
Feedback
We welcome your feedback on the accessibility of our website. If you encounter a barrier, please tell us:
[Practice Name] Phone: [phone number]Email: [email address]Mail: [Street Address, City, State ZIP]
Please include the page address and a short description of the problem. We aim to respond within [3–5] business days.
Assessment and Ongoing Work
We evaluate our website's accessibility through [self-evaluation / automated testing / review by an external accessibility consultant], and we review new content as it's published. Accessibility is an ongoing effort, and we update this statement as our site changes.